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Q&A

Q.Even if I make two separate orders, can the items be shipped together?

A.If you want shipping to occur at the same time and together then please order items from the same shopping cart.
At Surugaya, there is one transaction number set for each order.
Since orders with different item numbers are basically totally different transaction, the charges will go as individual shipping and individual fee charges as well.

Similar questions
  • I would like to know more about shipping fees.
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  • My package was returned.
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  • How about when I could not receive the item because I was gone for a long period of time?
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Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”