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Q&A

Q.Which regions do you currently ship to?

A.Please check this list page.

About Shipping Discounts
For every 10,000 yen spent on a single purchase, we will discount 500 yen off the shipping cost.
Even if the amount of the discount exceeds the total shipping cost, there will be no discount from the product price.

Similar questions
  • I would like to know more about shipping fees.
  • Do you have discounts on shipping fees?
  • An additional fee was charged.
  • Could you ship out the items with an invoice with a lower amount?
  • My package was returned.
  • My package was opened.
  • Even if I make two separate orders, can the items be shipped together?
  • How about when I could not receive the item because I was gone for a long period of time?
  • Is it possible to have wrapping on the product?
  • I would like to know more about Suruga-ya handling fees.

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Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”