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Q&A

Q.Do you have discounts on shipping fees?

A.We give 500 yen discounts from the shipping fee for every 10,000 yen purchased with 1 order.
* There is no discount from the purchases for the amount exceeding the total shipping fee.

Similar questions
  • I would like to know more about shipping fees.
  • An additional fee was charged.
  • Could you ship out the items with an invoice with a lower amount?
  • Which regions do you currently ship to?
  • My package was returned.
  • My package was opened.
  • Even if I make two separate orders, can the items be shipped together?
  • How about when I could not receive the item because I was gone for a long period of time?
  • Is it possible to have wrapping on the product?
  • I would like to know more about Suruga-ya handling fees.

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Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”