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Q&A

Q. There was a crack in the product case.

A.If the broken product case has a selling price of less than 500 yen, it will still be shipped as a finished product.

Similar questions
  • Can you tell me about the product images?
  • Can you check the inventory of the products and its details?
  • There were defects, damage, and a shortage of the products arrival.
  • Do the second-hand goods arrive with “straps and postcards”?
  • Can I check on the condition of the product before ordering?
  • The DVD/Blu-ray won't play.
  • The game doesn’t work.

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Q&A
  • Regarding payments
  • Regarding ordering and shipping
  • Regarding cancellation
  • Regarding the products
  • Regarding delivery and shipping fees
  • About Notification Setting
  • About ”My Page”