Book (Practical) Social science Drawer Customer Service / Yuka Suzuki
※Please note that product information is not in full comprehensive meaning because of the machine translation.
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Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.
Social Science
In an age when everything can be purchased online, customers who dare to receive customer service should know the "reason to buy" inside themselves. They should not only "sympathize" but also "understand" the customer, and make the customer aware of the vague purpose so that they can purchase. The methods in this book must be read by all salespeople.