Product description ※Please note that product information is not in full comprehensive meaning because of the machine translation.
Society
First class, second class, third class series / For an business person who is not good at speaking, can't make a good response to live-up the scene, can't make a good response just by listening to the story, doesn't lead to sales, is painful to receive complaints. This series compares and explains three ways of listening : third class listening, second class listening, and first class listening. By acquiring first class listening that leads to the results that you want using NLP psychology, you will be able to improve human relations and lead to work results.