Commerce Why is he the only one to sell? Become a Sales Person in One Month 30 Answers

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Commerce
This book is written for those who don't have confidence in customer service like me in the past. After working as a sales clerk, the author has become a lecturer at customer service seminars flooded with reservations from major apparel companies, large commercial facilities, hairdressers, and many other industries. He answers the real worries and questions that are often raised at the seminars. STEP1 Creating a store where customers feel comfortable Dynamic Wait-Approach STEP2 Finding customers' real feelings Understanding needs STEP3 Proposing products that appeal to customers' "want!" STEP4 Skill enhancement - Not listening even if I wanted to listen - Goal achievement check sheet that is my own textbook! -